Expert Services

For us, scalable innovation doesn’t stop with technology. We also offer unrivaled service versatility to support your rise to peak performance.

Expert Services

For us, scalable innovation doesn’t stop with technology. We also offer unrivaled service versatility to support your rise to peak performance.

Scalable services

Roadmap to Success

One of many things that sets us apart is flexibility. Just as our Ascent platform offers tiered options to choose from, we also provide the health IT industry’s most versatile service and support options. 

With multiple levels of Managed Services and Integration Advisory Services – plus a turnkey Public Health Reporting Gateway and an unmatched ability to custom-build and custom-enhance solutions – our services are made to fit your business, not the other way around.

People in background; series of icons related to healthcare and health IT in foreground

Managed Services

Included with our Ascent platform and available without it, we offer four levels of Managed Services to meet you where you are now, and take you where you want to go next.

Integration Advisory Services

Included in our Managed Services and Ascent platform – and available without them – we support your IT projects with Integration Advisory Services. These scalable services range from consulting and project management to technical resources and training.

Public Health Reporting Gateway

For effortless compliance and automation in public health reporting, this Shasta-hosted, fully managed gateway seamlessly interfaces with a host of registries and streamlines accuracy. No matter the endpoint connection type, this gateway has you covered.

Custom Solutions

For two decades and counting, we’ve excelled at building custom solutions for our clients. Client-focused personalization is what led us to build the Ascent platform, and we remain as dedicated as ever to providing custom-built solutions that meet your needs. 

“Shasta Networks brings great value, support and expertise to our company. When we need an interface built, Shasta develops exactly what we need, quickly. I am constantly reminded of the value they bring us when I consider the costs we would incur if we had to supply the resources to manage this ourselves.”

— Jeremy Martin, Vice President, Data Acquisition, SCP Health (Physician Staffing)

“Shasta Networks has provided us with a very cost-effective, full-service solution that allows us to meet the requests of our customers to have test results passed to them electronically. Overall, the solution has been instrumental in enabling us to compete with larger providers.”

— Melissa Sittason, System Manager, Pathology Associates (Laboratory)

“Jacek and his team at Shasta Networks have been incredible to work with. John and Matt were remarkably helpful in channel development standardization to fit some server logistic changes within our environment on a tight timeline. The team was incredibly responsive and professional, often making suggestions outside the scope of our plan to ensure that we accounted for future changes. All work was well documented and delivered as requested.”

— Tony Sciarini, Interface Engineer, MedQuest Associates (Imaging Centers)

“Our staff cannot improve residents’ quality of life by filling out spreadsheets, so automation was the clear answer. With the administrative labor savings, we will achieve full return on our investment with Shasta Networks in a few months – but the ability to keep staff focused on projects that enhance outcomes and experiences, that’s where the real value comes in.”

— Aaron Fields, Chief Information Officer, St. Ann’s Community (Long-Term Care)

Northern Inyo Healthcare District logo

“Shasta Networks can fix what others can’t. Every person we’ve worked with has amazing skills and is very transparent. They are true collaborators and bring potential issues to us well in advance along with viable solutions.”

— Bryan Harper, ITS Director/CISO, Northern Inyo Healthcare District (Hospitals & Clinics)