Managed Services

Your choice of four Managed Services levels gives you the flexibility to scale up or down according to your needs, while we ensure the very best in client care at every level. 

Managed Services

Your choice of four Managed Services levels gives you the flexibility to scale up or down according to your needs, while we ensure the very best in client care at every level. 

Service versatility

Top-notch Support

You invest in new technology to improve clinical, operational and financial performance, not to spend valuable IT resources managing, troubleshooting and maintaining it. With four levels of Shasta Networks Managed Services to choose from – Platinum, Gold, Silver and Bronze – we deliver the services and benefits you need, your way.

  • Increase efficiency, security and compliance
  • Ensure best-practice implementations while controlling costs
  • Augment your team with qualified consultants, resources and support
  • Includes complete project management for interface implementations
  • Fixed pricing – no hidden costs or fees
Clinicians reviewing radiology scans

Four Levels of Service Ensure the Right Match for You

At every level, you receive excellent service and support – but the scope of what we do for you is up to you. Need only the essentials? Choose our Bronze-level Managed Services. Need it all? Find it at the Platinum level – or select the range in between through our Gold or Silver levels. We even offer a complete range of deployment options, fully supporting your choice to host and manage yourself, or have us do one or both for you. 

View the table below for a snapshot of every level, and let’s talk about what will work best for your needs.

A table outlining services available under each tier of Managed Services from Shasta Networks
A table showing that Training, Consulting, Technical Resources and Project Management are included in every tier of Integration Advisory Services from Shasta Networks
A table showing comprehensive deployment options for the Ascent platform

Need Only Integration Advisory Services?

We are here for you! Our Integration Advisory Services do not require a Managed Services agreement. As the industry’s leading experts in HIT data integration, we’ll advise for any project.

“Shasta Networks has provided us with a very cost-effective, full-service solution that allows us to meet the requests of our customers to have test results passed to them electronically. Overall, the solution has been instrumental in enabling us to compete with larger providers.”

— Melissa Sittason, System Manager, Pathology Associates (Laboratory)

“Shasta Networks brings great value, support and expertise to our company. When we need an interface built, Shasta develops exactly what we need, quickly. I am constantly reminded of the value they bring us when I consider the costs we would incur if we had to supply the resources to manage this ourselves.”

— Jeremy Martin, Vice President, Data Acquisition, SCP Health (Physician Staffing)